RETURNS FORM

You may return part or all of an Order, for this we kindly ask you to use the Return Form at the bottom of this page, we'll be glad to do our best to support you.

As a Customer you have the right to return the Product(s) from your Order, with no penalty and no requirement to specify a reason, by returning the Products you received to Officine Creative within fourteen (14) days from the date such Products were delivered.

Following Officine Creative 's procedures you will not be responsible for shipping expenses for returns if your address is in the European Union Member Countries, for other Countries ( Rest of World ) you'll be charged at the same shipping cost of the Order.

However you may elect to choose to use any courier service at your expense.

Please note that in any case any custom or import duties imposed on products returned to Italy will be at your expenses.

In order to follow Officine Creative's procedure for an effective and Free Shipping Return and Exchange, please fulfill this form, all fields are mandatory.

Date of request (y-m-d) *

Your Firstname and Lastname *

Your Email *

Your Phone

Address where the Shoes will be picked up *

City

Postcode *

Country *

Reason of returns *

I hereby give notice that I cancel my contract of sale of the following product(s) - you can check the following information in the e-mail you received at the moment you placed the order.

Product(s) Name *

Order Number *

Date of Order *

Date order received *

By sending the form you consent to the processing of personal data pursuant to law n. 679/2016.

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