RETURNS & EXCHANGES
You may return part or all of an Order, for this we kindly ask you to use the Return Form at the bottom of this page, or to contact us by e-mail, we'll be glad to do our best to support you.
As a Customer you have the right to return the Product(s) from your Order, with no penalty and no requirement to specify a reason, by returning the Products you received to Officine Creative within fourteen (14) days from the date such Products were delivered.
Following Officine Creative 's procedures you will not be responsible for shipping expenses for returns if your address is in the European Union Member Countries, for UK, and other Countries you'll be charged at the same shipping cost of the Order.
However you may elect to choose to use any courier service at your expense.
Please note that in any case any custom or import duties imposed on products returned to Italy will be at your expenses.
In order to follow Officine Creative's procedure for an effective and Free Shipping Return and Exchange, please fulfill this form, all fields are mandatory.